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Bio: My first job was writing telescope-control software at Uni in BBC assembler.  Then I joined an ISP in the mid-90s as employee #2; in at the deep end with UNIX, TCP-IP, Sendmail and much more.  Then I did “internet” consultancy (websites, scripts, Applets) and UNIX/TCP-IP training.  I started my own software and consultancy business, specialising in Java and digital security, went well for 3 years (6 employees) then bust with the .com crash.  Back as an employee for 10 years working my way as a dev up to architect level, then getting into project then programme management.  Moved from there into agile development methods and lean production, then systems thinking.  Went independent again as an agile consultant.  Now I’m an IT management consultant working with business leaders to help them understand what good looks like, how to get there, and what their employees actually do.

Email:tom@timelesschange.co.uk

The PHB Transmogrification Kit - 10 shamelessly pragmatic ways to convert meddling managers into helpful heroes